Shopify Flow + Intercom made easy.
MESA is the easiest way to create Shopify Flow and Intercom integrations so you can automate any work - no code required.
MESA empowers you to build any solution. Scale faster and more efficiently than ever before. When you're able to build your ideas, you're free to explore unique ways to expand your role and business. What will you make today?
![Shopify Flow logo icon](https://images.prismic.io/mesa/888c8d7d-fae3-41c4-9056-3555516d3da3_Shopify+Flow.png?auto=compress,format&rect=0,0,180,180&w=240&h=240)
![Intercom logo icon](https://images.prismic.io/mesa/c57fd2d9-2703-48da-978c-8ac680e708d5_intercom%402x.png?auto=compress,format&rect=0,0,121,121&w=240&h=240)
![Shopify Flow logo icon](https://images.prismic.io/mesa/888c8d7d-fae3-41c4-9056-3555516d3da3_Shopify+Flow.png?auto=compress,format&rect=0,0,180,180&w=240&h=240)
![Intercom logo icon](https://images.prismic.io/mesa/c57fd2d9-2703-48da-978c-8ac680e708d5_intercom%402x.png?auto=compress,format&rect=0,0,121,121&w=240&h=240)
How does Intercom work with Shopify Flow?
With Shopify Flow and Intercom integrations, you can get more done in days, not months. Automate the work that solves your everyday problems and the challenges currently holding back your progress.
Real-Time Customer Support
By connecting Shopify with Intercom, you can provide live chat support directly on your store's pages. This enables immediate assistance to customers who have queries, leading to increased satisfaction and potentially higher conversion rates.
Personalized Marketing
Utilize Intercom's segmentation and targeting capabilities with your Shopify customer data to send highly personalized messages, emails, or in-app messages. These tailored communications can result in higher engagement and better retention.
Abandoned Cart Recovery
Set up automated messages through Intercom to target customers who have abandoned their carts in Shopify. A well-timed message can prompt customers to complete their purchase, recovering potentially lost sales.
Enhanced Customer Insights
Intercom's integration with Shopify offers a unified view of customer interactions and purchase history. This visibility helps you understand customer behavior better and can inform strategies for upselling, cross-selling, or improving overall customer experience.
Order Support & Updates
Create automated workflows to keep customers updated about their orders, shipping status, or any changes to their purchase. Connecting Intercom with Shopify allows you to send these notifications through the customers' preferred channels, whether it's chat, email, or in-app messaging.
Solve more business-critical tasks
MESA helps you simplify your operations into efficient workflows that run immediately when the work happens. More ideas are now possible and more challenges can be solved through the power of no-code automation solutions.
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How to connect Shopify Flow to Intercom
Connecting Shopify Flow to Intercom has never been easier. With MESA, making complex integrations between Shopify Flow and Intercom only takes a few minutes — no code required. Automate basic data entry or connect the systems that run your business. Solve more business-critical problems with MESA and accomplish more with less resources.
- First, create a new workflow in MESA.
Workflows are simply the steps of an automation that runs automatically.
- Next, pick one of the apps as a trigger step - this will start your workflow.
This is what kicks off your automation to run automatically.
- Then, choose an action step from another app for unique customization.
This is where the magic happens. 🪄
- Lastly, personalize the data being sent from one app to another.
Use the various fields within each step to personalize your workflow. Test your automation to ensure everything is running properly.
- Finished!
Just turn on this Shopify Flow to Intercom workflow and MESA will start doing this work for you. Look at you embracing the automation lifestyle!
Build your own Shopify Flow Intercom workflows using these steps
Quickly make any workflow between two or more apps.
These are triggers. They're what start your workflow to run automatically. Use any of these trigger steps to start your workflow when…
- Respond to Flow Action
- Starts when Shopify Flow responds to an action
- Contact Deleted
- Starts when a contact is deleted.
- Contact Archived
- Starts when a contact is archived.
- Contact Email Updated
- Starts when a contact's email is updated.
- Contact User Created
- Starts when a contact user is created.
- Contact User Updated
- Starts when a contact user is updated.
- Conversation Admin Closed
- Starts when an admin closes a conversation.
- Conversation Admin Noted
- Starts when an admin adds a note to a conversation.
- Conversation Admin Opened
- Starts when an admin opens a conversation.
- Conversation Admin Single Created
- Starts when an admin initiates 1:1 conversation.
- Conversation Read
- Starts when a conversation is read.
- Conversation User Created
- Starts when an user creates a conversation.
- Conversation User Replied
- Starts when an user replies to a conversation.
These are actions. Workflows can multiple actions to make personalized integrations. Use any of these action steps to make your workflow do…
- Trigger a Flow Workflow
- Send an event action to a workflow in Shopify Flow
- Get List of Contacts
- Obtain a list of contacts.
- Create Contact
- Create a contact.
- Search for Contacts
- Look up for contacts.
- Update Contact
- Modify a contact's details.
- Retrieve Contact
- Grab all details about a contact.
- Delete Contact
- Remove a contact.
- Archive Contact
- Archive a contact.
- Unarchive Contact
- Restore a previously archived contact.
- Merge Two Contacts
- Combine a contact with a role of a lead into a contact with a role of an user.
- Retrieve Contact's Attached Companies
- Grab all details about the attached companies that are associated to a contact.
- Retrieve Contact's Attached Tags
- Grab all details about a contact's attached tags.
- Retrieve Contact's Segments
- Grab all details about a contact's segments
- Attach Company to Contact
- Associate a company to a contact.
- Get List of Companies
- Obtain a list of all companies.
- Create or Update Company
- Create or update a company
- Scroll Over All Companies
- Iterate over all companies in a dataset.
- Retrieve Company
- Grab all details about a company.
- Delete Company
- Remove a company.
- Detach Company from Contact
- Unassociate a company from a single contact.
- Get List of Company's Attached Contacts
- Obtain a list of a company's attached contacts.
- Get List of Company's Attached Segments
- Obtain a list of a company's attached segments.
- Create Note
- Create a note.
- Retrieve Note
- Grab all details about a note.
- Get List of Contact's Notes
- Obtain a list of notes associated to a contact.
![free workflow setup](/CS_will_build_your_workflow.png)
One-day Workflow Wizards
Not interested in learning another app? We get it. Alternatively, turn to a fast, efficient team who is all about getting your perfect workflow up and running in a flash. That's us by the way. In case that wasn't clear.
- Tell us about your workflow. Reach out and explain all the nuances to the challenges you're currently facing. Whether it's repetitive tasks, keeping business systems in sync or creating new shopping experiences for your customers, our experts will listen
- We'll make it in 1 business day. Our experts will hand-craft the workflows to meet your exact needs. They'll set up each the automation on your store with each step configured to match your requirements so all you have to do is turn it on.
- Boom! Problem solved. Sit back and relax knowing you have MESA reliably handling this work automatically. Start exploring more ways to streamline your efforts and enjoy the automation lifestyle! 🚀
More on Shopify Flow to Intercom integrations
Be sure to check out our Shopify automation blog. We cover popular topics to help you better manage your work on Shopify through definitive guides, step-by-step tutorials, merchant success stories and more.