Smile.io automations

7-day trial
Free templates
Setup included

MESA is the fastest way to connect Smile.io to everything you use — without writing code or hiring developers. Build workflows instantly by describing what you need, or choose from 300+ pre-made templates that solve common tasks. Multiply your impact without multiplying the work.

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Start when...
Personalize with built-in tools...
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Ready to integrate Smile.io? Try MESA free for 7 days.

Our support team will help you set up your first workflow for free.

Get started →

No templates yet? We'll help you build it

Our automation experts can help you create a custom Smile.io workflow tailored to your needs.

Get hands-on support from our team to design and set up the workflow you're after—no code required.

Get help building your workflow →

Build any workflow with these Smile.io steps

Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Smile.io docs in our knowledge base.

Popular use cases for automating Smile.io

Connecting Smile.io into workflows helps you get more done in less time.

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Data integration →

Keep loyalty data in sync with your marketing tools

When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.

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Customer experience →

Enroll customers in your loyalty program automatically

When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.

Order automation icon

Order automation →

Trigger rewards at the moments that matter most

When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.

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Fulfillment operations →

Alert your team when high-value loyalty customers need attention

When a VIP customer places an order, files a refund, or shows a churn signal, MESA flags it for your team. Your best customers get the response they deserve before the moment passes.

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AI powered automation →

Let AI identify which customers are ready for a loyalty push

Your AI assistant reads Shopify purchase history and engagement signals to flag customers who are close to a tier threshold or overdue for re-engagement. MESA acts on those signals in Smile.io before the window closes.

workflow setup
Need help?
Get help building any workflow.

Talk to experts that will help you personalize any template or build a custom workflow.

Request a workflow →

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Automate your work in less clicks

MESA makes automation achievable so you can multiply your impact without multiplying the work.

Try MESA for free 7-day trial included. Cancel anytime.
Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.

Real humans, always

Real humans, always

Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.