Email Customers When Their Package Status Is “In Transit”
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Enhance customer satisfaction by automatically notifying them when their package status changes to “In Transit.” This MESA workflow template, integrated with Tracktor, sends an email update to customers, providing them with peace of mind and reducing “Where is my package?” inquiries. Keep customers informed and improve their experience with timely shipping updates.
Frequently asked questions:
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How this template works:
An order is "In Transit"
Trigger the workflow when Tracktor updates a fulfillment status to "In Transit".
Retrieve order details
Fetch the order details associated with the fulfillment, including customer contact information and order specific
Send an email to the customer
Automatically send an email to the customer notifying them that their package is on the way, providing reassurance and reducing shipping-related inquiries.
Email Customers When Their Package Status Is “In Transit”
100% customizable. No code required.
Rated 4.8 out of 5 stars on the Shopify App Store
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