Email Notification for Delayed Packages in Transit
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Stay informed of potential shipping issues with automatic email alerts when a package has been in transit for over 60 hours. This MESA workflow template notifies the store owner of delayed shipments, allowing for proactive customer communication and issue resolution. Perfect for time-sensitive products, this setup ensures you’re prepared to handle delays smoothly.
Frequently asked questions:
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How this template works:
Detect orders in transit
The workflow triggers when an order’s fulfillment status changes to "In Transit" in Tracktor.
Apply a 60-hour delay
A delay of 60 hours is introduced before checking the order’s transit status.
Retrieve the latest fulfillment status
After the delay, the workflow fetches the most recent tracking status for the fulfillment.
Check If the order Is still in transit
The workflow verifies whether the order has been delivered. If it is still in transit, the process continues.
Retrieve the order details
The associated Shopify order details are retrieved for reference in the notification.
Send an email alert
If the order remains in transit, the store owner will receive an email with tracking details, including the carrier name and tracking number.
Email Notification for Delayed Packages in Transit
100% customizable. No code required.
Rated 4.8 out of 5 stars on the Shopify App Store
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