Start with a trigger
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
MESA is the most flexible way automate Wonderment to Delighted. Easily add workflows to simplify your work.
Top companies trust MESA to automate the work that runs their business.
MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.
Wonderment to Delighted automations get more done in less time. Automate the everyday tasks holding back your potential growth.
Automatically notify your team in Slack when a shipment is delayed. Connect Wonderment to Slack via MESA to instantly post alerts in a designated channel, so your support team can proactively reach out to affected customers.
Trigger support tickets in Gorgias when a package is stalled in transit. Use Wonderment’s tracking intelligence with MESA to open a ticket in Gorgias when delivery exceptions occur, keeping your support team one step ahead.
Enhance post-purchase email flows with real-time shipping updates. With MESA, integrate Wonderment shipping statuses into Klaviyo, enabling dynamic flows like “shipment delayed” or “out for delivery” to improve customer communication.
Apply Shopify tags to customer profiles when their order faces a delay. Using MESA, you can sync Wonderment events to Shopify and tag customers accordingly—ideal for segmenting and prioritizing customer service.
Kick off post-delivery marketing campaigns based on Wonderment delivery data. Connect Wonderment to your marketing tools (e.g., Omnisend or Attentive) via MESA to trigger a "time to reorder" campaign once an order is marked delivered.
With Delighted, you can automate the process of collecting customer feedback post-purchase. By seamlessly integrating it with your Shopify store, you'll be able to send personalized surveys at key touchpoints, providing invaluable insights into the customer experience.
Delighted provides real-time analysis tools that allow you to gauge customer satisfaction instantly. By connecting it to your Shopify store, you can monitor feedback as it comes in, enabling you to react swiftly to any concerns or praise.
Use Delighted's advanced segmentation and analysis to identify at-risk customers early. Integrating with Shopify lets you combine purchasing behavior with satisfaction data, allowing you to take targeted actions to increase retention.
Encourage satisfied customers to leave positive reviews by integrating Delighted with your Shopify store. By identifying happy customers through surveys, you can request reviews at the perfect moment, improving your store's online reputation.
Delighted's detailed customer feedback analysis, when integrated with your Shopify sales data, helps you pinpoint areas for improvement in products or services. This connection helps you make informed decisions that align with customer needs and preferences.
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Try for free Try MESA for free, 7-day trial included.MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
Next, choose the action that should follow the trigger.
Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.
Linking actions to triggers is how you build a seamless workflow process.
Make your workflow even more flexible using built-in apps.
Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.
Personalization ensures your workflows fit your unique business requirements.
Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.
With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.
Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.