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Wonderment to Intercom Automations

MESA is the most flexible way automate Wonderment to Intercom. Easily add workflows to simplify your work.

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Top companies trust MESA to automate the work that runs their business.

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Build your own workflows.

MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.

Why automate Wonderment to Intercom?

Wonderment to Intercom automations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Send Shipping Delay Alerts to Slack

Automatically notify your team in Slack when a shipment is delayed. Connect Wonderment to Slack via MESA to instantly post alerts in a designated channel, so your support team can proactively reach out to affected customers.

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Create a Support Ticket in Gorgias for At-Risk Shipments

Trigger support tickets in Gorgias when a package is stalled in transit. Use Wonderment’s tracking intelligence with MESA to open a ticket in Gorgias when delivery exceptions occur, keeping your support team one step ahead.

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Update Klaviyo Flows Based on Shipping Events

Enhance post-purchase email flows with real-time shipping updates. With MESA, integrate Wonderment shipping statuses into Klaviyo, enabling dynamic flows like “shipment delayed” or “out for delivery” to improve customer communication.

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Tag Customers in Shopify When Orders Are Delayed

Apply Shopify tags to customer profiles when their order faces a delay. Using MESA, you can sync Wonderment events to Shopify and tag customers accordingly—ideal for segmenting and prioritizing customer service.

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Trigger a Reorder Campaign When an Order Is Delivered

Kick off post-delivery marketing campaigns based on Wonderment delivery data. Connect Wonderment to your marketing tools (e.g., Omnisend or Attentive) via MESA to trigger a "time to reorder" campaign once an order is marked delivered.

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Real-Time Customer Support

By connecting Shopify with Intercom, you can provide live chat support directly on your store's pages. This enables immediate assistance to customers who have queries, leading to increased satisfaction and potentially higher conversion rates.

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Personalized Marketing

Utilize Intercom's segmentation and targeting capabilities with your Shopify customer data to send highly personalized messages, emails, or in-app messages. These tailored communications can result in higher engagement and better retention.

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Abandoned Cart Recovery

Set up automated messages through Intercom to target customers who have abandoned their carts in Shopify. A well-timed message can prompt customers to complete their purchase, recovering potentially lost sales.

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Enhanced Customer Insights

Intercom's integration with Shopify offers a unified view of customer interactions and purchase history. This visibility helps you understand customer behavior better and can inform strategies for upselling, cross-selling, or improving overall customer experience.

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Order Support & Updates

Create automated workflows to keep customers updated about their orders, shipping status, or any changes to their purchase. Connecting Intercom with Shopify allows you to send these notifications through the customers' preferred channels, whether it's chat, email, or in-app messaging.

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How MESA works

MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.

Step 1.

Start with a trigger

Select a trigger that sets your workflow in motion.

This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.

Triggers are the starting points that tell MESA when to act.

Step 2.

Add an action

Next, choose the action that should follow the trigger.

Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.

Linking actions to triggers is how you build a seamless workflow process.

Step 3.

Personalize

Make your workflow even more flexible using built-in apps.

Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.

Personalization ensures your workflows fit your unique business requirements.

All set!

You just made a workflow

Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.

With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.

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Fully supported by automation experts.

Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.

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Knowledge Base

Training guides, tutorials, and platform documentation.

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Consult on automation strategy to build your workflow.

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