Automatically Add Free Product to Upcoming Recharge Order on Customer Tag
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Delight your customers with a surprise gift by automatically adding a free product to their next Recharge order when a specific tag is added to their Shopify customer profile. This MESA workflow template makes it easy to reward loyal customers or engage targeted segments with a one-time complimentary item. Enhance customer satisfaction and strengthen loyalty with thoughtful, automated gestures.
Frequently asked questions:
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How this template works:
A customer is updated
The workflow triggers when a customer’s profile is updated, checking for newly added tags.
Check for the "add-free-product" tag
Confirms that the customer has the "add-free-product" tag before proceeding.
Locate the customer's current subscription
Pulls the customer’s Recharge profile using their Shopify customer ID.
List active subscriptions
Checks for existing subscriptions associated with the customer to determine eligibility for adding a free product.
One-time free product added to customer's upcoming order
Creates a one-time free product in Recharge, scheduling it for the customer's next renewal.
Tag customer to prevent duplicate gifts
Adds a "recharge-workflow" tag to the customer’s Shopify profile so that they don’t receive a free product again.
Automatically Add Free Product to Upcoming Recharge Order on Customer Tag
100% customizable. No code required.
Rated 4.8 out of 5 stars on the Shopify App Store
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