Automatically Send Contact Form Submissions to Email and Slack
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Keep customer inquiries from going unnoticed by automatically forwarding Shopify contact form submissions to both email and Slack. This MESA workflow template guides you through embedding a contact form on your store, then forwards each submission to Slack and emails it to the address linked with your Shopify account. Ensure timely responses and improved customer engagement with automated notifications.
Frequently asked questions:
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How this template works:
Capture contact form submission
The workflow triggers when a customer fills out the contact form on the website. Their details—including company name, full name, email address, and message—are collected and submitted.
Send submission via email
Upon form submission, an email is sent to the store’s email address ({{context.shop.email}}). The email includes the sender’s name, email, company, and message content.
Slack a message to your team
The form submission details are also sent as a message to a Slack channel, notifying the team in real-time about new inquiries.
Automatically Send Contact Form Submissions to Email and Slack
100% customizable. No code required.
Rated 4.8 out of 5 stars on the Shopify App Store
Use this templateLoved by 3k+ businesses worldwide
Fully supported by automation experts.
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