Send Customer Email Notifications via Gmail When Package is In Transit
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Enhance customer satisfaction by automatically notifying them when their package status changes to “In Transit.” This MESA workflow template, in combination with Tracktor and Gmail, sends a proactive email update to customers as soon as their shipment is on its way. Keep customers informed, reduce “Where’s my package?” inquiries, and improve their overall experience with timely delivery updates.
Frequently asked questions:
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How this template works:
An order is "In Transit"
Triggers when an order's fulfillment status updates to "In Transit" in Tracktor.
Retrieve order details
Fetches the order information using the associated order ID, including the customer's email and name.
Send email notification
Delivers a personalized email via Gmail to inform the customer that their package is coming. The message includes the order details and a friendly update from the store.
Send Customer Email Notifications via Gmail When Package is In Transit
100% customizable. No code required.
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