Generate AI Summary Of Reviews On Product Detail Page

Customers pay close attention to product reviews when considering a purchase and often spend considerable time sifting through numerous reviews to address their questions and concerns.

These workflows use AI to summarize your product reviews into a concise paragraph, providing key insights at a glance and assisting customers in their purchase journey. In this demo, we’re showcasing one of our newest reviews app integrations, Fera. However, this functionality should be possible with any reviews app you’re using. Feel free to reach out for assistance with integrating your preferred reviews app. Enhance the shopping experience and help customers make informed decisions with this efficient review summarization tool.

Example: Theme editor

Once the metafield is populated, you can pull it into your product detail page in the theme editor:

Example: Product page

Here is an example from the Fiji Water website of what this could look like:

Overall, the majority of the reviews praise Fiji Water for its taste, convenience, and quality. Many reviewers highly recommend the water, describing it as the best tasting, most refreshing water they’ve tried. They appreciate the convenience of home delivery and the variety of bottle options, such as the sports cap and flip-top bottles. Some customers also mention the health benefits of Fiji Water, including its silica content. However, there are a few negative reviews that mention issues with packaging or customer service.

Workflow 1: Save reviews to database

Workflow 2: Send reviews to ChatGPT and save to product metafield

Questions about this workflow demo? Contact:

Kalen Jordan

MESA Service Partner