Summarize Feedback From Product Reviews Using ChatGPT

These workflows aggregate product reviews into our database and feed them into ChatGPT to generate a concise, bulleted list of positive and negative feedback for quick evaluation.

In this example, we’re using the Okendo reviews API to summarize reviews for a brand called Carnivore Snax. This automation allows you to efficiently assess customer sentiment and make informed decisions about Shopify apps or products.

Simplify your review analysis process and gain valuable insights with this innovative solution.

Workflow 1: Save the reviews

workflow steps: Save the reviews

Workflow 2: summarize the review with ChatGPT

This workflow pulls the reviews from the database and passes them over to ChatGPT for a summary

workflow steps: summarize the review with ChatGPT

Free download

This free workflow template if yours to personalize. Simply import the ZIP file to MESA then connect the app steps to your credentials. Test, then, turn it on!

Questions about this workflow demo? Contact:

Kalen Jordan

MESA Service Partner

What you should do next

Whenever you’re ready…follow these 4 simple steps to get started:

  1. Add MESA to your Shopify store. The best way to get started is by adding the MESA app from the Shopify App store. Every plan includes the first 7-days free so you can be assured your workflow is running properly.
  2. Questions? Contact Kalen Jordan. MESA Service Partners can help personalize workflows or make any automations your business requires.
  3. If you know another merchant who’d enjoy reading this, share it with them via LinkedIn, YouTube, Twitter, or Facebook.

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